Refunds & Policies

Refund Policy

Refunds are available within 14 days of the delivery date for damaged products only. 

Exchange Policy

Exchanges are available for shirts, hoodies, and other clothing items within 14 days of the delivery date for a new size of the same item. Final Sale items are not eligible.

To request refunds or exchanges:

Email products@screenwavemedia.com with your order number and a listing of the products you intend to refund or exchange. This will expedite wait times and will avoid possible additional charges in shipping back ineligible items. After notifying our team, you will send back your damaged item or item you would like to exchange to us, so we are able to process your refund or return when the item is received.

Shipping Policy

Please note, especially when shipping outside of the United States, fees, including but not limited to customs and other import fees, may apply. These are the full responsibility of the buyer. No reimbursement for such fees will be provided.

Due to COVID-19, shipping can be unreliable. For the safety of your order, we limit the shipping options due to several undelivered orders via that method, which may lead to increased shipping costs, especially outside of the United States.